CrownCas Casino review
CrownCas Casino was a mid-sized online casino with a library of more than 1,000 slots, table titles and live casino games.
CrownCas Casino has closed and is no longer in operation.
Its catalogue featured prominent gaming studios, including Microgaming, NetEnt, Evolution Gaming and Pragmatic Play. The casino listed a welcome match offer, reload promotions and a loyalty scheme through which members could exchange points for cash.
Key features
The site was aimed chiefly at European players and offered several language settings: English, German, Spanish, Finnish, French, Italian, Norwegian and Swedish. Payments were accepted in Euros and Bitcoin; other currencies were subject to conversion.
Positive points
- Recognized software studios
- Straightforward site layout
- More than 1,000 games
- Live chat support
- Bitcoin accepted
Drawbacks
- No FAQ section
- Subject to Curacao law
- Euro was the only fiat currency accepted
CrownCas Casino at a glance
| Online | Since 2019 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Stage5 N.V. |
ADDITIONAL DETAILS
| Restricted Countries | |
|---|---|
| Currencies | EUR |
| Language | |
| Support | Live chat, Email Support |
| Contact | [email protected] |
PAYMENTS & PAYOUTS
| Deposit Methods | |
|---|---|
| Min Deposit | €10 |
| Min Withdrawal | €10 |
| Withdrawal Limits | €2000 per day/ €5000 per week |
| Payout Timeframes | EWallets: 24 hours, Credit / Debit Cards: 48 hours, Bank Transfers: 72 hours, Cheques: Not offered, Pending Time: 24 hours |
Background
CrownCas Casino launched in 2019 under Stage5 N.V., a company that also owned 4 other online casinos opened during 2018 and 2019: Jokerino, Casino4Dreams, 1ACasino and Casollo Casino. Stage5 N.V. was established under Curacao law (on a Caribbean island) in June 2018. A separate company, S5 Entertainment Limited, handled the casino’s financial transactions; it was founded in Cyprus in November 2018.
Licensing, security and fairness
Stage5 N.V. Obtained an Antillephone License from the government of Curacao. This licence was described as opaque, noting that few people in the casino industry understood how it addressed fair RNGs or the protection of player funds. S5 Entertainment Limited, the holding company in Cyprus, was subject to EU law to some extent; however, the review said the practical effect of the Curacao-Cyprus relationship on player protection was unclear.
Promotions and bonuses
The former ‘Promotions’ area divided offers into ‘New Customers Promotions’ and ‘All Customers Promotions’. Terms and conditions, including games excluded from bonus play, were available on the ‘Bonus Terms’ page, linked from the site footer.
Wagering terms
Bonuses carried a x35 wagering requirement. The maximum permitted wager was 5 EUR per bet/game round or 0.50 EURO per bet line. For deposit bonuses, contribution rates by game category were:
- Slots – 100%
- Progressive games – 0%
- Card & table games – 20%
- Live Casino – 20%
- Video poker – 5%
First-deposit offer
The welcome bonus applied to a player’s first 4 deposits, with the following match offers listed for each deposit:
- 150% match bonus up to 500 EUR
- 50% match bonus up to 500 EUR
- 50% match bonus up to 500 EUR
- 100% match bonus up to 500 EUR
A deposit of at least 10 EUR was required.
Reload offers
Three reload promotions were listed across the week:
- Monday reload – 40% match bonus
- Thursday reload – 40% match bonus
- Saturday reload – 30% match bonus
The deposit cap was 500 EUR.
VIP and loyalty scheme
Players earned one VIP Loyalty point for each Euro deposited. The ‘Points’ page in the player menu showed the running total, and 100 points could be exchanged for 1 EUR. These converted funds had no wagering requirement.
Payment options
Payment methods were shown at the foot of the homepage and in the casino menu’s ‘Deposit’ and ‘Withdraw’ sections. Only Euro’s and Bitcoin were accepted; converting another currency was at the player’s expense.
Making a deposit
In the player menu, selecting ‘Deposit’ opened the available payment choices:
- Bank Transfer
- Neteller
- Skrill
- Visa
- MasterCard
- EPS
- Neosurf
- Pay Safe Card
- Bitcoin
- Flexepin
- EcoPayz
Requesting a withdrawal
Withdrawals were requested through ‘Withdraw’ in the player menu. Listed methods were Bank Transfer, Neteller, Skrill, Visa, MasterCard, EPS, Pay Safe Card and Bitcoin. Bank transfer, VISA and MasterCard could take up to 5 days to process.
Game library
The site’s main navigation offered ‘Casino’, ‘Live Casino’ and ‘Bingo’, with sections for ‘New Games’, ‘Slots’, ‘Table Games’ and ‘Bingo’. Visitors could search by game title or browse the catalogue one entry at a time.
Game software studios
Providers named at the bottom of the site included NetEnt, Microgaming, BetSoft, iSoftBet, GameArt, Habanero, Pragmatic Play, Evolution Gaming, Zugi, VivoGaming and Tom Horn Gaming.
Slot games
Slots made up approximately 90% of the catalogue, with more than 900 titles. The ‘Slot’ section offered a ‘Show All’ option to browse the 949 games, alongside a search tool for finding a particular title. The ‘Jackpot’ section listed 33 games, including Atlantis, Aurora Wilds, Billionaire Toys and Blood.
Among the titles in ‘New Games’ were Caishen’s Arrival, Gemmed, Bamboo Rush and Wolf Moon Rising. The ‘Favourites’ area featured popular picks such as Mr Vegas, DaVinci Codex, Sakura Fortuna and Secret of the Stones.
Table games
The catalogue contained 47 table games, among them blackjack, roulette, craps, baccarat and poker. Blackjack represented much of the selection, with versions such as 21 Burn Blackjack, American Blackjack and the Blackjack Professional series. Poker options included Caribbean Poker, Pai Gow Poker, Oasis Poker and Texas Hold ‘em Poker.
Bingo and other games
The ‘Bingo’ section listed 21 titles, including Samba Bingo, Sassy Bingo, Bucaneiros, Candy Bingo, Electric BIngo and Extra Bingo, among others.
Live dealer games
CrownCas listed 5 live dealer choices. They appeared at the bottom of the ‘Casino Games’ page and under the ‘Live Casino’ menu: Bet games, live baccarat, Lucky Streak Live Roulette, NetEnt Live and ViVo Live Dealer Baccarat.
Mobile access
The CrownCas mobile casino could be opened on iOS, Android and Windows using major browsers, including Safari, Google Chrome, Internet Explorer and Mozilla Firefox. The layout remained consistent across devices, though smaller screens displayed fewer games at once.
Help and support
CrownCas Casino provided a Curacao address, an email contact and live chat. Although there was no FAQ page, the site offered other self-service material through ‘Terms’, ‘Bonus Terms’ and its payment information pages.
- Live chat
GCCans review of CrownCas Casino
The source review characterized casinos owned by Curacao-based companies with an Antillephone License as offering a good online casino, a broad game mix and strong casino bonuses. It also pointed to uncertainty around the licensing and links between Curacao and Cyprus.
The Cyprus company was described as an external processor of financial transactions for the casino’s owners. CrownCas Casino was owned by a Curacao-based entity, so disputes were described as falling under Curacao law.
