Euro Palace Casino review
The source review describes a casino with more than 500 instant-play, slot, table and live games, a loyalty scheme, a broad selection of banking options and support for multiple European languages.
Standout features
Euro Palace’s European styling is one part of its presentation; players could move directly to instant-play titles or Live Casino games. Most titles were offered for browser play, with downloads also mentioned for those who prefer an app. Language choices listed in the review include English (EU), English (CA) and English (NZ), along with German, French, Portuguese, Spanish, Italian and several other versions of the site.
What stands out
- A strong fit for Microgaming fans
- More than 500 games
- Browser play and downloadable games
- MGA licence noted in the source review
- Jackpot titles described as high paying
Potential drawbacks
- 50x bonus wagering requirement
- The review says UK players cannot play
Euro Palace Casino at a glance
| Online | Since 2010 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Digimedia Ltd |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | EUR, USD, CAD, GBP |
| Language | |
| Support | Live Chat, Telephone Support, Email |
| Contact | [email protected], [email protected], France: 0805-101-095, Germany: 0800-664-8840, Italy: 0800-897-660, Spain: 0800-300-823, UK: 0808-238-6048 (All Toll Free) |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | 10 EUR |
| Min Withdrawal | 10 EUR |
| Withdrawal Limits | 10,000 EUR per day |
| Payout Timeframes | EWallets: 0 to 24-Hour, Credit/Debit Cards: 2 to 5 days, Bank Transfers: 3 to 7 days. 0 to 24-Hour Pending Time |
Background
Digimedia Group launched Euro Palace in 2010. It presents the operator’s history as a point of context: the group was founded in Malta in 2008, and its two CEOs were said to have more than 20 years of experience with online casinos. The same company was also described as operating casinos for over a decade, including Gaming Club and Royal Vegas.
Licensing, security and fair play
The review reports that Digimedia Group held an MGA licence covering its casino operations, and says the regulator monitored marketing and game fairness through regular RNG and live-dealer payout-percentage checks. The claim that unfair adjustment of a game’s ‘return to player’ was impossible is a guarantee the source does not establish; it should not be treated as independently verified assurance.
Players could seek help from the MGA conflict-resolution team, while European players were covered by EU privacy and consumer-rights laws. Those statements relate to the jurisdictions described in the review.
Bonuses and promotions
The source describes an introductory ‘New Player Bonus’, followed by weekly and monthly offers once the welcome bonus had expired or been played through.
Welcome offer
At Euro Palace Casino, new players are offered a welcome package totalling €600, split across three parts. The headline amount may catch the eye, yet the wagering terms weaken the offer. Each of the three bonuses must be claimed within 7 days after account opening.
- First deposit: a 100% match up to €200
- Second deposit: a 100% match up to €200
- Third deposit: a 100% match up to €200
The review lists a 50x wagering requirement and illustrates it with a €20.00 deposit matched by a €20.00 bonus. On that example, €1,000 in bets would be required before the €20.00 bonus could be withdrawn as cash. Such a substantial playthrough can erode the value of a casino bonus, and a player would need considerable luck to complete it.
A bonus is tracked in separate ‘real money’ and ‘bonus money’ balances. Bonus funds were said to expire after 2 months if the playthrough conditions were unmet, and the maximum permitted bet was described as 30% of the total bonus value.
The review gave these contribution rates for each wager towards the wagering requirement:
- Slots, Keno & Scratch Card games – 100%
- Re-spins slot games – 10%
- Video and power poker games – 8%
- Classic Blackjack Games
- Aces and Jacks or Better video poker games – 2%
- Baccarat, craps, Red Dog and Sic Bo – 0%
- Wagers on gamble features – 0%
- Multiplayer tournament wagers – 0%
More bonuses and promotions
Among the recurring promotions described are lucky draws, deposit matches and tournaments. The review lists possible prizes such as bonus free spins, additional casino credits and vacations.
VIP and loyalty scheme
Euro Palace Casino describes its loyalty programme as a source of extra benefits for its most committed players. Tier progress reflects both betting activity and how regularly a person plays.
In the review’s account, each player begins at ‘Blue Level’ with 2,500 points. The stated thresholds are 10,000 points for Gold, 25,000 for Platinum and 75,000 points for Diamond; each tier was associated with its own promotions and rewards.
The source describes VIP status as including invitation-only events, giveaways and dedicated support. A player could become a VIP member only by receiving an invitation, according to the review.
Payment options
The review lists several ways to deposit or withdraw winnings. It says Euro Palace accepted several international currencies, including USD, EUR, CAD and AUD, while in-game balances could be held in USD, CAD, GBP or EUR. These are source-reported details and do not establish Canadian availability.
Making a deposit
Payment methods named in the review include Visa and Master Card credit cards, Visa Electron debit cards, debit bank transfer, Trustly bank transfer, Skrill and Neteller web wallets.
The described process is to sign in, select ‘deposit’ and choose a payment method and currency in the pop-up. The review also mentions certain banking methods offering an additional 10% on the first deposit, capped at €100, and says this could be combined with the Welcome Bonus. Its listed minimum deposit for most methods was €10.00.
Withdrawing funds
The review says withdrawals were requested through the same account window as deposits by selecting ‘withdraw’. It lists fewer cash-out routes than deposit methods: Maestro Debit Cards and Trustly Bank Transfer were excluded, while Visa, Master Cards, Visa Electron debit cards, debit bank transfer, Skrill and Neteller web wallets were named as available options.
Withdrawals of €2,330 or more required identity verification. It also lists a maximum withdrawal of €10,000 per 24-hour period, or the equivalent in another currency.
Games catalogue
The Euro Palace Casino game catalogue is laid out on the home page, according to the review. Promotions sit around the centre of the screen, with game categories beneath them. The selection begins with ‘Featured’, followed by slots, tables, live casino, video poker, progressive, variety and Vegas games. In the variety area, the review notes alternatives such as scratch cards, lotto and arcade alien attack titles.
Game software providers
Euro Palace Online Casino uses Microgaming games as its software, while Evolution Gaming provides the live dealer platform. Microgaming is described as an early online casino software provider, in operation since 1994. Its subsidiaries include Jackpot Factory Group and Casino d’Amelie Les Bains.
Slots
The Euro Palace Casino slots selection includes ‘Break da Bank Again’, Thunder Struck II, Immortal Romance and Jungle Jim El Dorado. The review says dozens of titles are available, with a range of themes and features.
Euro Palace offered the Microgaming Progressive Jackpot Network (MPJN) collection of progressive jackpot slots. Its examples are Mega Moolah, Mega Moolah Isis, Mega Moolah Summertime, Major Millions 5-Reel, Cash Splash and Fruit Fiesta.
Table games
The review characterizes the table-game selection as extensive, with a range of versions across familiar casino games. Listed examples include European Roulette, Classic Blackjack, Atlantic City Blackjack, Monkey Keno, Vegas Strip Blackjack and Super Bonus Bingo, alongside hundreds of other table titles.
Live dealer games
Euro Palace’s live section was described as letting players join games hosted by real dealers alongside other participants. The review names roulette, poker, blackjack and baccarat, plus some VIP-only high-limit tables. It attributes the live games to Evolution gaming and mentions game-show titles such as Dream Catcher.
Mobile play
The review says the Euro Palace Casino could be accessed on smartphones and tablets. It describes instant-play games as requiring installation or an update of Flash JavaScript, and says much of the desktop selection was playable on mobile devices. Some live casino games were unavailable on smaller screens. The review also mentions a downloadable app for iOS and Android devices.
Customer service
The source review lists 24-7 live customer support, reachable by email or online forms, and a premium ‘VIP’ service for players with that status. It also gives telephone support numbers for Germany, France, UK, Finland, Norway, Greece, Portugal and Italy.
Playing at Euro Palace Casino
The catalogue described in the review spans themed slots, virtual and live table games, and different stakes and game variations. It also points to a Vegas category as another part of the selection. Games could be accessed through a browser or a downloadable app for iOS and Android players.
