Winissimo Casino review
Winissimo is a UK online casino and sportsbook with nearly 3,000 games, along with a broad selection of pre-match and live betting markets. Before registering, visitors can choose from slots, live casino, casino, scratch cards and sports. Winissimo Casino’s promotions are described as including a rewards store, software-provider campaigns, free spins, deposit matches and cashback offers. The review says these deals vary by month, season and special occasion.
Winissimo Casino: A Brief History
ProgressPlay introduced the Winissimo Casino and Sportsbook platform in 2019. The operator's online gambling background goes back further: the company was launched on the Malta Business Registry (MBR) in 2012.
Winissimo Casino
100% up to £200
Code Not Required
Minimum Deposit: 10 GBP
Wagering: Bonus x50
Player Security and Gambling Licences
ProgressPlay holds a UK Gambling Commission (UKGC) licence to serve the UK market. The company operates Winissimo Casino internationally under a Malta Gaming Authority (MGA) licence.
The UKGC account number is 39335. The review says the licensing framework requires ProgressPlay to keep player funds in a separate account. However, the operator's terms state that player balances have 'No Protection' if it becomes bankrupt.
The source review also describes other UKGC-related protections: accurate terms and conditions, access to free third-party complaint arbitration, and an obligation for ProgressPlay's IT security protocols to align with the 10 Steps to Cyber Security.
What stands out
- More than 2,700 Casino Games
- A varied mix of Sports & Casino Bonuses
- Table Games are eligible for some Bonuses
- Sports, Table Game & Live Casino Cashbacks (0x Wagering)
- A broad set of Responsible Gambling Tools
- Pragmatic Play Drops & Wins Promotion
What may put players off
- Bonus cashout capped at 3x
- Player balances have no protection
- A 3% fee on all withdrawals (max £3)
Winissimo Casino at a glance
| Online | Since 2019 |
|---|---|
| Licence | |
| Games | 2,900+ |
| Software | |
|---|---|
| Owner | ProgressPlay Limited |
MORE DETAILS
| Restricted Countries | |
|---|---|
| Currencies | GBP |
| Language | |
| Support | Email, Live Chat |
| Contact | [email protected] |
PAYMENTS & CASHOUTS
| Deposit Methods | |
|---|---|
| Min Deposit | 10 GBP |
| Min Withdrawal | 10 GBP |
| Withdrawal Limits | No withdrawal limits |
| Payout Timeframes | EWallets: 24 hours; Credit / Debit Cards: 1-3 days; Bank Transfers: 3-5 days; Pending Time: 72 hours |
Winissimo Casino Bonuses and Promotions
British customers can select either a casino or sportsbook welcome offer with their first deposit. Winissimo Casino is also described as running ongoing promotions and deposit bonuses for both sports and casino play.
Casino Welcome Offer
- First Deposit: A 100% deposit match up to £200; Skrill and Neteller deposits are excluded.
Sports Welcome Offer
- First Deposit: A £10 Free Bet with a minimum £10 deposit and a maximum conversion of £200. This is a one-time £10 stake, subject to minimum odds of 1.5. The stake itself is not returned; any winning bet carries a 1x wagering requirement.
Key Bonus Terms
While a bonus is active, submitting a withdrawal request cancels the bonus balance.
- Minimum Deposit: £10.00
- Bonus Money Wagering Requirement: 50x wagering on the bonus only
- Max Bet For All Bonus Money: No maximum bet is specified
- Bonus Validity: 30 days for deposit match bonuses / 7 days for free spins / 7 Days for Sports
- Wagering: Playthrough begins only once the real-money balance has been lost.
- Max Bonus to Real Money Conversion: deposit match offers allow a maximum conversion of 3 x / Free spins winnings are capped at £20.00
- Bonus Exclusions: Deposits made with Skrill and Neteller
Ongoing Promotions
The review describes a continuing mix of sportsbook and casino deals, including deposit bonuses, free spins and cashback promotions.
Winissimo Casino's promotions can change, and the review notes that listed deals and their bonus codes may be updated as well. Check the relevant code before attempting to claim an offer.
Casino Offers
- Weekend Wheel of Spins: During the weekend, a deposit of £20 or more with code WKND500, qualifies for a Wheel of Spins turn, with prizes ranging from 5 to 500 free spins.
- Seasonal Wheels: Seasonal wheels follow a similar format. The source review gives the Spring mid-week wheel as an example: deposit £20 with code WED500 on a Wednesday to enter for 5 to 500 free spins.
- Free Spins: Free-spin promotions are reported as recurring. When this Winissimo Casino review was written, the listed deal awarded 75 spins for Cops ‘n’ Robbers Bigger Big Money when players entered the promo code BIGGER25.
- Cashback Weekends: The review describes cashback on losses from Friday at 00:00 GMT through Sunday at 23:59 GMT, with 0x wagering requirements.
- Roulette - Stake up to £499 for 10% cashback, or £500 or more for 15%. Apply code MARKER.
- All other non-Blackjack Casino and Live Games (excluding Slots) - A stake up to £999 qualifies for 5% cashback; stakes of £1,000 or more qualify for 15%. Apply code DEALER.
- Midweek Cashback: Each Wednesday from 00:00 GMT to 23:59 GMT, the offer described applies to deposit losses and has 0x wagering. It covers all casino games, requires a deposit of at least £20 with code CBGAMES, and pays up to 10% of deposit losses, capped at £500, if there is no win. The review says cashback is credited by the following Thursday.
- Software Provider Promotions: Pragmatic Play Drops & Wins is described as awarding a cash prize without wagering to the day's highest single-spin bet multiplier, with additional cash prize drops. Other providers are also said to run cash or free-spin leaderboard promotions.
- Choose Your Rewards: A rewards store lets players select a perk after completing missions or placing in leaderboard promotions. Points can be exchanged for Free Spins, Deposit Bonuses, Bonus Money, Cashback deals and other rewards.
Sports Offers
- Special Sports Bonuses: Sports promotions are described as including event-linked cashback, such as for the FA Cup or Champions League final. Similar deals may appear around F1, tennis, golf, horse racing, rugby, NBA playoffs and other finals or major sporting events.
- Weekend Sports Cashback: The listed offer is 10% Cashback up to £500, with a minimum £10 deposit and code WCB. Cashback has 0x wagering.
Bonus Bet Game Contributions
The review warns players to avoid bonus bets it characterizes as guaranteed wins, including covering more than 65% of a roulette table's numbers. It also cautions against combining red/black, high/low or odd/even bets, which it treats as guaranteed bets. Games excluded by the terms should also be avoided: wagering credit is assigned only to bonus bets on games with a stated percentage, as shown below.
- 100% - Online Video Slots
- 10% - Jackpot Games, Blackjack, Baccarat, Roulette, Poker
- 5% - Video Poker Games
- Excluded - The review directs players to section 9 of the 'Bonus Policy' page for excluded games.
Payment Options and Payout Terms
Deposits on Winissimo's UK sites are accepted in GBP only. To deposit, players go to the cashier, choose a method and enter the required details; the balance is said to update once the financial service provider approves the funds. Card users are advised to use a debit card. The review cites the UK Gambling Act 2005 as prohibiting credit-card transactions.
The review lists the following companies as possible payment processors shown on a transaction statement:
- Babaloo Limited
- ProgressPlay Ltd
- Truelayer Limited
Making a Deposit
The stated minimum deposit varies from £10.00 to £20.00 by payment method. Options listed are VISA/Mastercard debit cards, PayPal, PayviaPhone, PaybyBank, Paysafecard, Payz, Neteller, Skrill and Neosurf. Deposits are described as free, though a provider could charge; PayviaPhone is specifically associated with a 15% processing fee.
Requesting a Withdrawal
Most withdrawal methods have a minimum of £10. The review notes that anyone seeking to withdraw less than £10 can contact support and ask to cash out from £5.00.
PayviaPhone and Neosurf are listed as deposit methods that cannot be used to withdraw. Customers who paid with either can select Instant Bank Payment (Pay by Bank) or another method displayed in the cashier's withdrawal section.
The page lists these withdrawal caps:
- Daily: No stated limit
- Monthly: No stated limit
Withdrawal Terms to Note
- Pending Time: 1 to 3 days
- Withdrawal Fees: A 1% fee, capped at £3.00.
- KYC Checks: The review describes an automatic KYC check and says UK players it consulted reported that the system passed them automatically.
- Manual KYC Verification Timeframe: The T&Cs give the timeframe as 'As soon as possible'. Its UK casino reviewer submitted documents and received approval the following day.
Games and Software Providers at Winissimo Casino
The review notes that some Winissimo Casino titles are also found on UK land-based gaming machines. Familiarity with the online versions may help players recognize their gameplay in a UK pub, club, slot shop or casino. Named providers include Playtech, Blueprint and Inspired Gaming.
After logging in, players can use a favourites area to build a personal lobby from the games they play most often.
Video Slots
The video slots are grouped into 'All', 'Featured', 'Jackpots', 'Vegas' and 'New' lobbies. Among the Vegas selection, the review names Blue Wizard Cash Collect & Link, Puggy Mania, Ocean Frenzy with Trawler Spin and Epic Fish Net of Fortune.
The source review examined the 'Featured' area and its recommended online video slots, noting that several have long been well-rated in Britain's iGaming market. The titles listed include Gonzo's Quest. Book of Dead, 9 Pots of Gold, Immortal Romance, Thunderstruck II and Rainbow Riches, a title the review says is popular on UK land-based fruit machines.
Progressive Jackpot Titles
Selected games also feature online progressive jackpots. The review highlights the Age of the Gods and Power Play Jackpot networks by Playtech. Stand-alone Progressive Slots named include Play'n GO's Gunslinger Reloaded and Speed Cash, plus Playtech's Esmeralda and Caribbean Stud Poker, one of that provider's table games.
Live Casino and Gameshows
The 'Live Casino' lobby is attributed to live dealer studios from Evolution and Playtech. Its catalogue is described as combining traditional table formats with dealer-led games that add bonuses, multipliers and other features.
Table game options named in the review include Roulette, Poker, Sic Bo, Blackjack, Andar Bahar, Teen Patti, Craps, Fan Tan and Dragon Tiger. The live section also includes game shows, bingo and slots for a land-based-style format.
The Game Show category includes Wheel of Fortune titles Spin a Win and Adventures Beyond Wonderland. Bingo and lotto players can find Mega Fire Blaze Lucky Ball Live and Mega Ball 100x. For live slots, Playtech's Buffalo Blitz Live places a host alongside the online slot to provide commentary, with a community chat for player conversations.
Playing on Mobile
The original review reports trying Winissimo Casino in multiple mobile browsers and finding it ran smoothly on a range of iOS and Android devices. It says an app download is unnecessary because the site uses HTML instant play technology. Players can open the site through the review or its URL in a mobile browser to access play.
The login page can also be pinned to a device's home screen. The reviewer described the mobile layout as intuitive and responsive, with access to slots, live games and account tools comparable to the desktop version.
Help and Customer Support
Winissimo Casino presents customer support as a priority. Its author examined the self-help material and contacted support, finding no discrepancies between the terms, bonus conditions, FAQs and promotions page; the staff were described as pleasant and knowledgeable.
- Live Chat: The page says live chat is available only to registered UK players. Replies are reported as quick at quieter times, with minor delays possible after 5 pm and on weekends.
- Email: Support can be contacted at [email protected]. An email form is also available from the top menu. The page estimates replies through either route may take from a few hours to one day.
- Complaints Procedure: The procedure is set out in 'Section P' of the T&Cs. Complaints are to be emailed to [email protected]. If the matter remains unresolved, players may escalate it to eCOGRA, described as an independent dispute service approved by the UK Gambling Commission.
Other UK Casino Options
This comparison brings in two UK iGaming platforms reviewed by GCCans alongside Winissimo Casino.
50 Wager-Free Spins plus Cashback on Every Bet
Play18+. First deposit only. 50 Free Spins on Big Bass Bonanza slot. Free Spin valued at £0.10. Excludes players in N.I. Irregular play may lead to removal of rewards. OJO’s Rewards and Game Play policy applies.
Winissimo compared with Mr Play Casino
Mr Play UK is operated on an Aspire Global platform and is listed with around 800 to 1,000 games, a smaller catalogue than Winissimo's. The review says both brands provide pre-match and live sports betting.
The review compares Winissimo Casino's 100% deposit match up to £200 with Mr Play's offer of a 100% deposit match up to £200 + 100 free spins. Since Winissimo's offer has no free spins, Mr Play provides a larger combined welcome package.
The review adds that Mr Play's welcome package is split across three deposits: 100% up to £50 + 100 free spins on the first, then 50% up to £75 on the second and 50% up to £75 on the third. Players therefore face a choice between one deposit offer without spins and a staged package that includes them.
The comparison also covers both casinos' wagering requirements. The source lists Mr Play at 35x the bonus only and Winissimo at 50x, calling the former slightly better. It suggests Mr Play's terms could make bonus conversion more attainable, although the casino has fewer games according to the review.
Winissimo compared with PlayOjo Casino
SkillOnNet Ltd operates PlayOjo and is described as a familiar name in Britain's iGaming market. The review says its catalogue exceeds 3,000 games, matching Winissimo title for title in broad scale. PlayOjo is presented as a casino option without sports betting.
The two casinos appear similar in game and provider numbers, but the reviewer preferred PlayOjo's progressive jackpot selection. It names Jackpot King, Age of the Gods, Power Play Jackpot and Dream Drop.
The review also points to providers that may interest players of UK land-based fruit machines, including IGT, Barcrest and Novomatic (Merkur), alongside Playtech, Blueprint and Inspired Gaming, which it lists for Winissimo Casino.
PlayOjo's welcome offer is described as 50 free spins for a £10.00 deposit, without wagering requirements. This lets members add winnings from the spins to their real-money balance once they join.
GCCans's View of Winissimo Casino
The source review favours the range of promotions and the mix of casino and sports deals. It describes the 50x bonus-only wagering requirement as reasonable, but sees the 3x cap on conversion as restrictive. Excluding Skrill and Neteller deposits from bonuses may also deter customers who prefer those eWallets.
The review questions ProgressPlay Limited's stated 'No Protection - Segregation of Customer Funds' position in the event of insolvency. It says most other UK online casinos provide at least 'Medium Protection'.
The review illustrates withdrawal costs with a £10.00 cashout costing 30p. It notes that ewallet charges can add to the expense over time.
In the review's assessment, Winissimo Casino has drawbacks, but its game library and site navigation still make for an entertaining online casino experience.
