Casino Cruise review
Casino Cruise features a catalogue of more than 1,300 games, a range of promotions and a site designed for mobile use. It is described as a notable addition to the online gaming market.
In January 2023, GCCans reported blacklisting Casino Cruise over alleged unethical business practices and player complaints.
This instant-play casino groups slots, table games, jackpots and live dealer titles from several software studios. Its bonus offers may give players additional funds for games beyond their deposits. The original review described Casino Cruise as fully licensed and regulated, but that statement does not establish authorization in Canada. See our online casino guide for broader selection information.
Platform features
The review found a contemporary-looking site, with sharp graphics and prominent navigation controls. Its straightforward layout was intended to help visitors locate sections quickly. Casino Cruise includes several features commonly sought in a gaming site, though the review also noted some limitations to consider.
Advantages noted
- Play in-browser without a download.
- A catalogue exceeding 1,300 casino games.
- Live dealer games are offered.
- Content from several major software studios.
- Telephone assistance is listed.
- The platform is designed for mobile devices.
- A range of language options is supported.
- Two EU licences are reported.
Drawbacks noted
- Live chat is not staffed 24/7.
- No loyalty programme is available.
Casino Cruise at a glance
| Online | Since 2014 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Genesis Global Limited |
ADDITIONAL DETAILS
| Restricted Countries | |
|---|---|
| Currencies | BGN, CAD, CHF, CZK, DKK, EUR, GBP, HRK, MXN, NOK, PEN, PLN, RON, RUB, SEK, USD, VEF and ZAR |
| Language | |
| Support | Live Chat, Email, Phone and FAQ Section |
| Contact | [email protected] |
DEPOSITS & PAYOUTS
| Deposit Methods | |
|---|---|
| Min Deposit | $/£/€10 |
| Min Withdrawal | $/£/€10 |
| Withdrawal Limits | €5500 per week and €22,000 per month |
| Payout Timeframes | EWallets: 0-24 hours, Credit / Debit Cards: 2-5 days, Bank Transfers: 2-5 days, Cheques: Not offered, Pending Time: 24-48 hours |
Casino background
A group of casino enthusiasts founded Casino Cruise, which expanded quickly over a few years. The site launched in 2014 and built a collection of hundreds of games from prominent software suppliers. Ownership belongs to Genesis Global Limited, whose other casino brands include Spinit Casino, Genesis Casino and Casino Gods. The review states that the company is incorporated under Maltese law and subject to its gaming rules.
Licensing, security and fair play
Casino Cruise is described in the source review as holding licences issued by several established gambling authorities, among them the Malta Gaming Authority and the UK Gambling Commission.
According to the review, Casino Cruise payment methods meet PCI standards for handling card data during deposits and withdrawals. It also says SSL connections are used to protect information as it is exchanged.
The review attributes fair-play oversight at Casino Cruise to eCOGRA, an online casino game testing agency focused on player protection.
Bonuses and offers
Alongside its substantial Casino Welcome Bonus, Casino Cruise is described as running promotions for returning customers. The listed types include free spins, deposit matches, cash points and weekend giveaways.
Welcome offer
Casino Cruise’s welcome package, is for customers who register and make a first deposit: it advertises a $/£/€1,000 bonus alongside 200 free spins. The package is divided into four deposit bonuses:
1st Deposit: receive a 100% match up to $/£/€200, plus 200 free spins.
2nd Deposit: receive a 50% match up to $/£/€200 with bonus code WCRUISE2.
3rd Deposit: receive a 25% match up to $/£/€300 with bonus code WCRUISE3.
4th Deposit: receive a 25% match up to $/£/€300 with bonus code WCRUISE4.
To take the first deposit bonus, the directions say to open ‘Cashier’ and pick the welcome offer from its dropdown menu. For the 2nd, 3rd, and 4th deposit bonuses, return to ‘Cashier’ and input the matching bonus codes listed above.
On the initial deposit, the first 20 free spins are credited; the remaining spins are added at 20 per day for nine days. The package spins are restricted to the Starburst slot. Each batch expires 72 hours after credit, and free-spin withdrawals are capped at $/£/€100. The source terms exclude deposits made through Skrill or Neteller from this welcome offer.
The stated eligibility rules require a new Casino Cruise customer to deposit at least $/£/€10. The review says customers may decline the bonus. Before withdrawing bonus winnings, the four welcome offers must each meet a wagering requirement of 40x.
Casino Cruise applies different wagering contribution rates to different game types, terms. The listed contributions are:
- Video slots and other games – 100%
- Games in the “classic slots” category – 75%
- Table games – 10%
- Blackjack games – 5%
The review says Casino Cruise staff examine a customer’s play before approving a withdrawal, looking for unusual patterns or possible fraud indicators.
VIP offer
Promotions beyond the welcome package are described as VIP member benefits. Players can earn loyalty points through the Casino Cruise VIP Club; after reaching the required points threshold, the casino’s VIP team is said to send an invitation.
The review identifies three principal VIP tiers, each with its own selection of offers, promotions and gifts. Rewards are described as improving at higher levels.
Reload and deposit offers
Reload and deposit promotions are said to change from week to week, with the ‘Promotions’ page named as the place to find them. The review recounts finding a $/£/€100 Live Casino offer for first-time live players and a 10% weekly cashback bonus capped at $/£/€200, along with other promotions.
Loyalty points
The review states that Casino Cruise has no loyalty programme, although playing casino games can earn points toward VIP status. Reaching that status is presented as a route to further VIP offers and rewards.
Ways to pay
After opening a Casino Cruise account, customers can make a deposit using one of the payment options described by the site. The review says the transaction takes only a few minutes to complete.
Making a deposit
While playing a game, the ‘Deposit’ button is positioned in the upper right-hand corner of the page. Deposits can also be started through ‘My Account’, where a supported payment method can be selected. Casino Cruise’s listed options include credit and debit cards, e-wallets, instant banking, bank transfers, and prepaid cards.
Deposits carry no fee and are processed instantly. The stated minimum deposit is $/£/€10.
Requesting a withdrawal
To request a cash-out, the instructions say to visit ‘My Account’, choose a withdrawal option and follow the onscreen steps. The minimum withdrawal is listed as $/£/€10.
The review says there is no stated cap on the number of withdrawal requests, but Casino Cruise will not process one made within 24 hours of the customer’s previous deposit. It also notes that one or more identity documents may be requested before funds are released.
Games catalogue
Casino Cruise’s catalogue is described as containing more than a thousand games, with options ranging from classic three-reel slots to newer video slots and table games. The source review also notes a selection of live dealer games.
Game software studios
Casino Cruise’s supplier roster, as presented in the review, includes well-known names such as Evolution Gaming, NetEnt, Play’n Go, Microgaming, Yggdrasil and Quickspin. The source cites these studios as examples of the casino’s game content.
Slot games
Casino Cruise is reported to offer over 500 slot machines with themes drawn from films, television, fantasy, sports, and more. The review names Wizard of Gems, Guns N’ Roses, Irish Gold, and James Dean among the titles.
Table games
Casino Cruise’s table game range includes a mix of familiar choices: blackjack and poker for card players, plus baccarat and roulette. The source review also mentions alternate versions of popular games, including European blackjack.
Live dealer games
For live play, Casino Cruise uses the Evolution Gaming platform, according to the review. Its streamed tables include roulette, baccarat, blackjack and Dream Catcher, alongside VIP editions of selected live casino games.
Mobile play
Casino Cruise’s mobile platform is described as providing access to casino and live dealer games on smartphones and tablets. Players can use a mobile browser or download the app to their phone.
The mobile casino is listed with more than 500 titles, and new games are added over time. Casino Cruise is reported to support Android, Apple, and Windows devices, as well as most modern smartphones and tablets.
Help and support
The site’s FAQ is described as covering payments, accounts and other common questions. The review lists these ways to contact Casino Cruise support:
- Telephone
- Live chat
Casino Cruise review summary
The source review presents Casino Cruise as a broad offering, citing its game range, site features and welcome package as strengths. It also flags the absence of a loyalty programme. The review suggests VIP status may appeal to players who earn enough points, while its account does not establish current offers or Canadian availability.
