Genesis Casino review
Players in markets covered by the MGA or UKGC have many established online casinos to choose from. Genesis Casino takes a space-inspired approach, with games that include video slots, live tables, scratchcards and video poker. Its range gives players several formats to browse, though the licensing and market terms described here relate to the jurisdictions identified.
In January 2023, GCCans reported blacklisting Genesis Casino over alleged unethical business practices and player complaints.
Genesis Casino is described as a strong option for high rollers, citing the absence of weekly or monthly withdrawal limits. It also notes a range of deposit and withdrawal methods; limits and availability can depend on the account and jurisdiction.
Genesis Casino Features
Genesis Casino is one of many online casinos covered by the review. The source highlights customer service, a varied game catalogue and a clearly arranged website. The following sections summarise the features praised in that review alongside its stated drawbacks.
Features the review liked
- No stated withdrawal limits.
- Live casino games are listed.
- Titles from established software providers.
- Two recognized EU licences are claimed.
- Navigation designed to be straightforward.
- A sizeable games catalogue.
- Telephone support is listed.
Points the review disliked
- Live chat isn’t available 24/7.
- There is no public loyalty scheme (VIP Club membership is by invitation only).
Genesis Casino Overview
| Online | Since 2018 |
|---|---|
| Licence |
| Software | |
|---|---|
| Owner | Genesis Global Limited |
ADDITIONAL INFORMATION
| Restricted Countries | |
|---|---|
| Currencies | AUD, CAD, CHF, EUR, GBP, SEK, USD |
| Language | |
| Support | Live Chat, Email, Phone |
| Contact | [email protected] |
DEPOSITS & WITHDRAWALS
| Deposit Methods | |
|---|---|
| Min Deposit | $/£/€10 |
| Min Withdrawal | $/£/€10 |
| Withdrawal Limits | €2,300 |
| Payout Timeframes | 1-5 days |
Genesis Casino History
Genesis Casino is run by Genesis Global Limited, incorporated in Malta. The source also associates the company with other online casinos, including online casinos such as SpinIt, Casino Cruise and Sloty Casino.
The review says Genesis serves several regions, among them the UK, South Africa, New Zealand and Sweden. It lists Spain, France, Israel, Romania, Portugal, Turkey, Denmark, Belgium, Hungary and the USA as restricted countries. These statements describe the jurisdictional scope and do not establish Canadian access.
Genesis Casino Licences, Security & Fair Play
The source characterises Genesis as fully licensed and says it meets applicable laws and standards. It identifies licences held by Genesis Global Limited from the Malta Gaming Authority and the UK Gambling Commission. Those claims concern the named regulators and do not demonstrate authorization in Canada.
The review describes security measures at Genesis as including an SSL connection and PCI-compliant methods. It also reports that eCOGRA tested and certified the site's RNG as fair. The suggestion that certification can “guarantee a fair chance of winning” is not a guarantee of any player's outcome.
Genesis Casino Bonuses and Promotions
The source review presents Genesis promotions as comparatively generous, particularly the welcome package. It says players who satisfy the wagering conditions may be able to withdraw bonus funds and associated winnings. Bonus size alone does not show how much wagering is required or whether a promotion suits a player.
Welcome Bonus
The welcome package described for Genesis Casino comprises a $/£/€1,000 bonus and 300 free spins, divided across four deposit bonuses:
1st Deposit – a 100% match up to $/£/€100, with 50 free spins for the 9 Pots of Gold slot.
2nd Deposit – a 50% match up to $/£/€300. Bonus code: WGEN2
3rd Deposit – a 25% match up to $/£/€300. Bonus code: WGEN3
4th Deposit – a 25% match up to $/£/€300. Bonus code: WGEN4
For the first deposit offer, the instructions say to open the cashier and select ‘Bonus’ in its dropdown. For the 2nd, 3rd and 4th offers, the cashier is where the relevant code above is entered. After a qualifying deposit, 30 free spins are credited immediately; the remaining spins arrive at a rate of 30 per day for 9 days.
The terms describe the welcome bonus as an offer for new players opening an account and depositing at Genesis. Players can choose either the Welcome Package or the Live Casino Bonus, but not both. A minimum deposit of $/£/€10 is required to qualify. Players may opt out if they do not want the welcome bonus.
Before withdrawing the bonus and related winnings, players must wager the welcome bonus at least 40x. Free spins expire 72 hours after crediting, and the maximum withdrawal from their winnings is $/£/€100.
Genesis Casino applies varying game contribution rates to wagering requirements; the review lists the applicable contributions below:
- Video slots and other games – 100%
- Games in “Classic Slots” – 75%
- Table games – 10%
- Blackjack games – 5%
According to the stated terms, deposits through Neteller or Skrill do not qualify for the welcome bonus, and the offer cannot be combined with another bonus. Each bonus remains valid for a total of 14 days from crediting.
VIP Bonus
The review lists several benefits associated with Genesis Casino VIP membership: a dedicated account manager, tailored gifts, a personal withdrawal service, exclusive bonuses and flights to Las Vegas.
VIP rewards are not open to every player. Membership requires a special invitation from Genesis Casino, and invitations are generally reserved for people who spend heavily at the casino.
Reload/Deposit Bonuses
The Promotions page is described as featuring several offers. Alongside occasional reload and deposit deals, the source mentions cashback bonuses, free spins offers and weekly promotions that offer a chance to win bonus money.
The review calls attention to these headline bonuses at Genesis Casino:
- Weekly Bonus Mission (Monday to Thursday) - Deposit $50 or more for a 25% match up to $100
- Lightspeed Monday - Deposit between Mon-Thurs to receive free spins in your inbox on Monday; the selected slot determines the number of spins
Loyalty Program
Genesis Casino does not offer a general loyalty programme. Frequent players may be invited to the VIP Club, where members can receive bonuses and rewards that are unavailable to regular players.
Genesis Casino Payment Methods
Cryptocurrency is not listed among Genesis Casino's payment options. The review instead points to a selection of eWallets and conventional credit or debit cards, giving players different ways to fund an account.
How to Make a Deposit
Genesis Casino serves multiple jurisdictions and according to the review, supports close to 30 fiat currencies. Examples named are GBP, CAD, EUR, USD, ZAR, INR and NOK; the separate currency list is USD, EUR, NOK, SEK, GBP, CHF, CAD, AUD, ZAR, CZK, PLN and RUB.
At Genesis Casino, players can start a deposit using the button at the page’s upper-right corner, including while a game is open, or by visiting their account page. From there, select a payment option and follow the prompts provided to finish the transaction.
The review lists Visa and MasterCard credit and debit cards, Skrill, Neteller, ecoPayz, and Paysafecard among Genesis Casino’s payment options. It states that deposits have no fee and sets the minimum transaction at $/£/€10.
How to Withdraw/Cash Out
Withdrawals are initiated from the account page, following a process similar to a deposit. The review gives a minimum withdrawal of $/£/€10 and a maximum of $/£/€2,300.
Casino processing for KYC and AML checks takes between 24 and 72 hours. If checks are complete and an eWallet is used, funds are described as arriving once processing finishes. Card payments may then need an additional 1-3 banking days, while bank transfers may take up to 5 banking days.
The review reports no withdrawal limits, noting that its cited terms and conditions do not specify weekly or monthly limits.
Genesis Casino Game Selection
The Genesis Casino interface is described as offering video slots, live casino games, jackpots, scratchcards and table games. Categories organise the catalogue, and the review says a search filter helps players find a title quickly.
Casino Games Software Providers
Genesis Casino’s catalogue is described as spanning casino and live dealer games from a range of software studios. The review names Red Tiger, Evolution Gaming, OryxGaming, Yggdrasil, NetEnt, Microgaming, Play’n Go, NYX Gaming Group, and Quickspin among the providers.
Casino Slots
The review points to the named developers as a sign of the slot catalogue's range. Its examples include Microgaming’s Immortal Romance and Wolf Gold from Pragmatic Play. Further down, it identifies newer titles such as new slot titles, including Arrr! 10k Ways and Funk Master.
The ‘Jackpots’ category includes titles associated with Mega Moolah, including Mega Moolah Goddess and Absolootly Mad. The source also names WowPot slots and NetEnt games such as Mega Fortune and Hall of Gods, as part of the jackpot selection.
Casino Table Games
Genesis Casino’s ‘Table Games’ section is described as offering both familiar and less common choices. Roulette includes titles such as First Person Roulette, and the review also notes blackjack tables. Other options it names include poker variations, Sic Bo, Dragon Tiger, and Punto Banco.
Live Casino
Genesis Casino’s live casino lets players at home join games hosted by a human dealer, according to the review. Its examples include live blackjack, poker, roulette, and baccarat, along with several other live dealer games.
Genesis Mobile Casino
Genesis Casino is described as having released a mobile app while the brand was still relatively new. It says the app includes a broad games collection with software from NetEnt, Microgaming and other providers. Apple, Android and Windows devices are listed as compatible, alongside live dealer games and bonuses.
Customer Support
The review rates Genesis Casino's customer support highly and names several contact routes. It also points to a FAQ section addressing common questions on payments, account setup, gameplay and related subjects.
The contact channels named in the review are:
- Phone
- Live chat
Start Playing at Genesis Casino
The review presents Genesis Casino as a solid all-round option, citing its games, customer service, bonuses, and stated reputation. It describes licences from the UKGC and the MGA as a baseline expectation. Those regulator references do not establish Canadian authorization. The review invites readers to explore the casino’s games, service, bonus selection, and other features.
